Collabx CRM, A CUSTOMER RELATIONSHIP MANAGEMENT SERVICE, IS PROVIDED TO YOU OR THE ENTITY THAT YOU REPRESENT (hereinafter “You” or “Your”) BY Collabx CORPORATION (hereinafter “Collabx”), ACCORDING TO THE FOLLOWING TERMS AND CONDITIONS (hereinafter “Terms”)IN ADDITION TO Collabx GENERAL TERMS OF SERVICE. USE OF Collabx CRM SIGNIFIES YOUR ACCEPTANCE OF THE TERMS AND GENERAL TERMS OF SERVICE. IF YOU DO NOT AGREE TO THE TERMS, DO NOT PROCEED OR USE Collabx CRM IN ANY MANNER.
Accessing Collabx CRM
Collabx CRM is a part of Collabx’s suite of online collaboration, business and productivity applications. You will be able to access Collabx CRM by using your common account for all Collabx Services (hereinafter “Collabx Account”).
Accessing other Collabx Services
Many Collabx Services are integrated with Collabx CRM. Your Collabx Account will also allow you to access all Collabx Services even if such Collabx Services are not integrated with Collabx CRM. Use of some of these Collabx Services may require acceptance of terms of service specific to such Collabx Services (hereinafter “Service Specific Terms”). You must read, understand and accept the Service Specific Terms before using the corresponding Collabx Service.
Accessing Third Party Applications Integrated with Collabx CRM
Many third party applications (hereinafter “Third Party Application(s)”) are integrated with Collabx CRM. Collabx will also be integrating more Third Party Applications with Collabx CRM. In addition, You may also integrate any other Third Party Application with Collabx CRM by using the API if such Third Party Application allows such integration. Access and use of Third Party Applications may require acceptance of terms of service and privacy policy applicable to such Third Party Applications (hereinafter “Third Party Terms”). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application.
Email Policy
We advocate genuine use of email. If your email bounce rate exceeds a permissible range, your account will be prevented from sending further emails. You are required to comply with the requirements of our Anti Spam Policy when you send commercial emails from Collabx CRM.
We are responsible to keep our system free from illegal activities. To ensure better deliverability for our customers and to maintain our reputation, emails sent via Collabx CRM will be monitored using automated tools. In case of violation of our terms, we may block emails from your account or even terminate your service.
Mail Add-on for Collabx CRM
Mail Add-on for Collabx CRM (hereinafter “Mail Add-on”) allows you to fetch, view, compose and send emails from your Collabx CRM account. If the configuration of Mail Add-on for a user (hereinafter “Configuration”) is set as “record level” or “complete”, the emails fetched will be visible to other users of the Collabx CRM account according to the permissions set by the administrator and may persist as part of the Collabx CRM account. Once you set the Configuration as “record level” or “complete” and the Configuration is locked by the administrator, you will not be able to change it without an administrator’s permission.
Usage Limits for Collabx CRM
Collabx may prescribe usage limits based on the subscription plan chosen by You. You must make sure that Your usage is within the usage limits prescribed by Collabx in order to avail uninterrupted service. You understand that Collabx may restrict an activity if You reach the usage limit corresponding to such activity.
Mail Add-on for Collabx CRM
Mail Add-on for Collabx CRM (hereinafter “Mail Add-on”) allows you to fetch, view, compose and send emails from your Collabx CRM account. If the configuration of Mail Add-on for a user (hereinafter “Configuration”) is set as “record level” or “complete”, the emails fetched will be visible to other users of the Collabx CRM account according to the permissions set by the administrator and may persist as part of the Collabx CRM account. Once you set the Configuration as “record level” or “complete” and the Configuration is locked by the administrator, you will not be able to change it without an administrator’s permission.