CollabX, a platform owned and operated by Web IQ Technologies Private Limited is committed to respecting and protecting your privacy. We believe in keeping things simple, secure, and transparent. That’s why it’s important you understand how we handle your personal information.
This Privacy Policy (“Policy“) applies to any individual (“User” or “you“) who visits, uses, or intends to use any of the services (“Services“) offered by CollabX through any of its digital touchpoints, including but not limited to the website, mobile site, mobile applications, and other customer interface channels (together referred to as the “Sites“).
By accessing or using the Sites, you agree to the terms laid out in this Privacy Policy and give your consent for the collection, processing, and use of your personal information for the purposes described here. If you do not agree with this Policy, please refrain from using the Sites or any of the Services. CollabX will not be obligated to provide you with Services or information in such cases.
Please note: This Policy does not apply to third-party websites, platforms, or mobile applications—even if they’re linked from our Sites. The privacy practices of our business partners, sponsors, advertisers, and other third-party services may differ significantly from ours. We strongly recommend reviewing their privacy policies before sharing any personal data.
This Privacy Policy forms a part of your overall agreement with CollabX and should be read alongside any other applicable terms of service or contracts you’ve entered into with us.
CollabX collects and uses limited personal data, which may include “sensitive personal data or information” as defined under the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011 (“IT Rules”). We collect and process this information under specific conditions:
This Policy applies to data collected via the CollabX Sites and during any direct or indirect interaction between the User and CollabX, including its team, agents, or authorized representatives.
We primarily collect two categories of information:
For this Policy, “personally identifiable information” or “personal information” means any detail that can be used to identify you. This may include your full name, address (city, state, postal code), contact number, email ID, social media handles, user credentials, official identification documents (e.g., passport or national ID), and similar data.
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the following are treated as Sensitive Personal Data or Information (SPDI):
We may collect PII in several ways. These include, but are not limited to:
These examples illustrate how we may collect personal data. If you prefer not to share this kind of information, we ask that you refrain from submitting it through our Sites or Services.
Non-Personally Identifiable Information refers to data that does not directly identify you. It may include demographic data (age, interests, gender, location), technical information, or general analytics insights.
Here are some types of non-personal data we may collect:
When you access our Sites, our servers may automatically log your IP address and generate log files. These files may include:
The source of this usage data is our internal analytics tracking system. This helps us understand how people use CollabX and enables us to improve functionality, user experience, and campaign performance.
A “cookie” is a small text file stored on your device to track certain activity on the Sites. For example, when you visit a page within the CollabX platform, a cookie may be placed on your browser (if cookies are accepted). If you’ve visited the site before, that cookie may be read again to identify previous activity.
Cookies help us improve your experience. They remember things like login sessions, preferences, and previously viewed content. If you choose to block cookies using your browser settings, certain personalized features may not function as expected. While cookies are harmless, they can contain non-personally identifiable information that persists unless deleted manually.
Depending on your browser and version, some cookies might not be removed with general cookie clearing. Please refer to your browser’s documentation to locate and delete these manually if needed.
Most browsers allow you to manage your cookie preferences—including blocking or deleting them. Here are support links to help you configure cookie settings for major browsers:
Please note: Blocking all cookies may impact your ability to use several features of the CollabX Sites. If you disable cookies, certain parts of the platform may not function properly.
We use cookies for several purposes, including:
Cookies help make the platform faster, more secure, and more aligned with your needs.
Cookies are downloaded onto the devices you use to interact with CollabX. Every time you return, your browser allows the cookie to help us recognize you and personalize what you see. This improves the browsing experience and helps the platform function smoothly.
Some common cookie functions include:
If you use social sharing features from our Sites, those third-party platforms may also place cookies on your device. These cookies are not under our control. We advise checking the cookie policies of those platforms before sharing content.
Importantly, CollabX does not sell any personal information collected via cookies to any third-party organizations.
In addition to browser controls, you can manage whether or not you receive Online Behavioral Advertising (OBA). These settings usually work by creating a new “opt-out” cookie that overrides tracking cookies.
However, clearing all your cookies will also delete your opt-out preferences. If this happens, you’ll need to reset those choices manually.
We collect this type of non-personally identifiable information from all visitors. If you do not agree to the collection of this data, we advise that you discontinue use of the CollabX Sites.
We use the following methods to collect information about users interacting with the CollabX platform:
You may choose to provide your personal information by filling out forms on the site, contacting us via email or phone, or through other direct engagements with our team. These interactions may include:
Each of these actions may result in the collection of certain personal data depending on what you voluntarily provide and how you engage with our services.
CollabX may automatically collect technical information about your device, browser, and activity when you access or use our Sites. This may include your device type, screen resolution, operating system, browser version, actions taken on pages, time spent, and navigation behavior. We use cookies and similar technologies to facilitate this process. In some cases, cookies placed by third-party platforms may also be used to help improve your experience or track performance metrics.
We may collect and process personal data obtained from public sources, government registries, social media platforms, or licensed third-party vendors. This may include information published in public profiles, business directories, or platforms that you use to promote your services.
If you choose to connect your YouTube account to the CollabX platform through OAuth, we may collect data such as your username, channel metadata, and other details you authorize during the connection process. This data is collected exclusively to enable functionality related to YouTube within our platform—such as influencer verification, channel insights, and campaign reporting.
We do not use this information for any unrelated purposes. We do not share this data with third parties unless otherwise specified in this Privacy Policy.
For more on how YouTube and Google process personal data, please refer to the Google Privacy Policy.
We use the information collected through our Sites—whether personal or non-personal—for a range of purposes designed to support platform functionality, improve services, and provide value to users. This includes:
CollabX may share personal and non-personal data with relevant entities in specific scenarios. These disclosures are done strictly in alignment with the purposes defined in this Privacy Policy and only where necessary.
We may share your personal data with our affiliates, subsidiaries, employees, authorized agents, and advisors—locally and internationally—when required for operations, support, or legal compliance. “Affiliates” or “subsidiaries” refer to related entities that share ownership, branding, or operational frameworks with CollabX.
During day-to-day operations, relevant team members responsible for client service, technical support, data analysis, and legal obligations may access certain personal information. We may also share necessary data with advertisers or campaign stakeholders if it helps deliver the service you’ve opted into or fulfill our regulatory obligations.
We do not share your personal data with unrelated third parties as part of our core services. However, the following exceptions may apply:
Your data may be shared with verified third-party providers—such as hosting services, analytics platforms, marketing partners, or payment processors—who support CollabX’s technical or service infrastructure. If you participate in a campaign or promotion facilitated by CollabX in collaboration with a brand or advertiser, we may share relevant details to enable your participation.
We may disclose your information to government agencies, law enforcement, or regulators if required by a legal obligation, court order, or valid request under applicable law.
If CollabX undergoes a business transaction, merger, acquisition, or asset sale, your data may be shared with the acquiring entity and their legal or financial advisors during the due diligence process. If such a transfer occurs, you’ll be notified as per the terms of this Privacy Policy.
We reserve the right to disclose personal data when needed to enforce our terms of service, protect platform integrity, prevent fraud, or assert legal rights in response to misuse or unauthorized access.
If there is reasonable belief that your data may help prevent harm or secure the safety of any individual or the public, we may share it with relevant authorities or services as a protective measure.
CollabX retains your personal information only for as long as it’s needed to fulfill the purposes outlined in this Policy or to comply with legal, accounting, and regulatory obligations.
While you are actively using our services or are in a contractual relationship with us, we maintain your data to provide ongoing support. After termination of the service or closure of your account, we may retain certain data for a reasonable period—as required by applicable laws—for:
Once the retention period expires or the data is no longer required, it is securely deleted or anonymized.
Your data may be processed outside the jurisdiction where you reside, including in countries that may have different data protection laws than your home country. In particular, our infrastructure and third-party service providers may operate from jurisdictions where data privacy regulations are not identical to those in India or your local region.
By accepting this Privacy Policy, you explicitly consent to the processing of your personal information in such jurisdictions for the purposes defined in this Policy.
Before transferring data, we ensure that appropriate safeguards are in place to maintain data security and compliance, such as contractual protections or equivalent legal frameworks.
If you do not wish your data to be processed in other jurisdictions, or if you would like to withdraw your consent for such transfers, you may contact us at hello@collabx.com. Please note that if this processing is essential for delivering our services, we may no longer be able to support your account after consent withdrawal.
As a user of CollabX, you have specific rights concerning how your personal data is handled. These rights allow you to access, manage, and control the information we hold.
You may request to view the personal data we hold about you. This includes details on how your data is used and the categories of recipients it has been shared with.
You may request that we correct or update any personal data that is inaccurate, incomplete, or outdated.
If you have previously given consent for data processing, you may withdraw it at any time by writing to hello@collabx.com. Withdrawal of consent will not affect the lawfulness of data usage prior to your request. However, in some cases, withdrawal may result in CollabX no longer being able to provide services to you.
To exercise any of the above rights or to request a review of your stored data, please write to hello@collabx.com. Your request will be handled by our data protection contact or grievance cell.
We aim to respond to all valid requests or concerns within 30 days of receipt, subject to applicable laws and internal verification procedures.
Users are strictly prohibited from hosting, displaying, uploading, publishing, transmitting, storing, or sharing content or information on the CollabX platform that:
If a user violates any rules outlined in this Privacy Policy, Terms of Service, or related agreements, CollabX reserves the right to immediately suspend or terminate access to the Sites or Services. We may also remove any offending content without notice.
Please remember that any information you voluntarily post in public spaces—such as discussion forums, chat rooms, campaign review boards, or comment sections—is visible to anyone online.
If you include personal contact details like your email address or phone number in public posts, that information becomes publicly accessible. We recommend caution and advise users not to post sensitive or private information in these areas.
This Privacy Policy applies solely to information collected on CollabX’s official Sites and platforms.
Our Sites may contain links to third-party websites or platforms. CollabX is not responsible for the privacy practices, content, or data collection policies of these external sites. Users are encouraged to review the privacy policies of any external sites they visit.
In the event of a business transfer, merger, acquisition, or sale of all or part of our assets, CollabX reserves the right to assign or transfer the user data—both personally identifiable and non-identifiable—collected through the platform to the relevant successor or acquiring party.
Such data will continue to be governed by the terms outlined in this Privacy Policy unless stated otherwise.
We may update this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or platform features.
When we revise the policy, we’ll update the “Last Updated” date at the bottom of the page. We will notify you if a change significantly affects your rights or how your personal data is handled—especially in ways that reduce data protections.
We may do so by:
Where required by law, we may also seek your explicit consent before enforcing major changes.
We take your privacy and data protection seriously. CollabX has implemented reasonable technical and organizational safeguards to prevent unauthorized access, misuse, or disclosure of personal data.
These measures include:
Despite our best efforts, it’s important to note:
We are not responsible for any unauthorised access resulting from user negligence, such as sharing login credentials or using unsecure networks.
To help protect your account, we recommend:
We aim to keep your personal information accurate, complete, and up to date. If you wish to access, review, update, modify, or delete the data you’ve shared with us—or if you’d like to withdraw consent, opt out of communications, or raise a concern—you may contact our Grievance Officer.
All grievances or requests must be submitted in writing via email. Our designated contact is:
Company: CollabX
Address:
174 UDYOG VIHAR
PHASE 1 Gurugram, Haryana 122016
Phone: +91-8069-641-392
Email: hello@collabx.com
All written communications received will be treated confidentially and handled in accordance with this Privacy Policy and applicable laws. We aim to respond within a reasonable timeframe—typically within 30 days of receipt.
These Sites are owned and operated by Web IQ Technologies Private Limited, a company registered under the laws of the Republic of India.
For any concerns related to this Privacy Policy or general questions about how we manage data, feel free to reach out to us via the email provided.
Last Updated: April 1, 2025
CollabX, a brand under the trusted umbrella of Web IQ Technologies Private Limited, is a performance-first influencer marketing platform. We empower brands to scale with data-driven creator campaigns that deliver real, measurable results.
